Upgrade your customer support with TotalDesk – the ultimate all-in-one helpdesk solution for WordPress users. Say goodbye to individual helpdesk plugins and embrace the comprehensive features offered by TotalDesk.
TotalDesk comes packed with a versatile ticket system, notification alerts, live chat functionality, a robust knowledge base, detailed reporting tools, and seamless integrations for a seamless customer support experience. Empower your team with the tools they need to provide efficient and effective support to your customers.
With TotalDesk, you can create three different ticket forms, manage inbox fetching, and assign roles to users as agents or reporters. Customize ticket settings, create default values, set statuses, and define custom types for streamlined ticket management.
Never miss a beat with notifications that keep you informed about ticket creation, replies, status changes, and agent assignments. Engage with customers in real-time through live chat, track FAQ views, and generate insightful reports to optimize your support process.
TotalDesk offers seamless integrations with popular platforms like WooCommerce, Slack, and Envato, and is fully compatible with WordPress 3.8.1+, PHP 5.4+, WPML, and WooCommerce 3.1. Take your customer support to the next level with TotalDesk today!