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Chat & Support Plugins

SupportCandy Satisfaction Survey

Get valuable feedback from your customers with our Satisfaction Survey add-on. Easily collect customer input on the support they received through automated emails sent after ticket closure. Improve customer satisfaction and support quality with ratings and feedback!

Version3.2.6
Updated1 Sep 2026
LicenceGPL
Developersupportcandy.net

Enhance Customer Satisfaction with Our Innovative Satisfaction Survey Add-On
Understanding and improving customer experience is crucial for any support sector. Our satisfaction survey add-on allows you to gather valuable feedback from your customers regarding their interactions with your support team. Whether you want to hear directly from your customers or your agents, this tool is designed to streamline the feedback process. Once a ticket is closed, an automated email will be sent out after a specified number of days or hours, prompting customers to share their thoughts.

Empower Customers to Provide Instant Feedback

Our satisfaction survey add-on features a user-friendly rating widget and feedback submission option within the ticket interface. Customers can easily rate their experience with a single click, with the feedback instantly registering in the ticket system. Even if a user is not logged in to your website, their feedback will be captured. For those who wish to provide more detailed feedback, a text submission window is available after rating. Additionally, you can customize email notifications for ratings and feedback submissions to stay informed in real-time.

What "nulled" means, and why SupportCandy Satisfaction Survey here is the right choice

A "nulled" plugin or theme is a premium product distributed without the developer's licence key. WordPress itself is released under the GPL, and the GPL grants anyone who receives the software the right to redistribute it — which is what makes a catalogue like this lawful in the first place.

What the GPL does not carry with it is the developer's own support, automatic updates from their servers, or any warranty. That is the real difference, and it is worth knowing before you install anything: you get the complete, working product, and you take responsibility for keeping it updated.

Every package here is the full release, unmodified, and every download is served through WorldPressIT rather than from this site. If you rely on a product commercially and need the developer behind it when something breaks, buy it from them directly — that is what their price pays for.

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